Accessibility

The Grand River Conservation Authority is the lead source protection authority in the Lake Erie Source Protection Region. That means the GRCA manages this website and other services to the public on behalf of the Region.

We are committed to providing accessible customer service.

The GRCA Accessibility Plan outlines the steps we are taking to make our services accessible.

We also have an Accessible Customer Service Policy developed in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). 

Feedback

We value your feedback on the accessibility of our services. If you have comments, suggestions, questions or complaints, we want to hear from you.

You can provide feedback in several ways:

• Phone: 519-621-2761, ext. 2318
• Mail: GRCA, 400 Clyde Rd., Cambridge ON, N1R 5W6. You can use our downloadable Accessibility Feedback Form (97KB PDF).
• Email: Send us an email. Please use the word "Feedback" in the subject line. We will provide acknowledgment of your feedback within 10 working days, if requested.

Alternate formats

We make every effort to ensure that the information on this website is accessible. Some of the information presented and some of the documents on this website are not fully accessible due to their complexity (e.g. assessment and technical reports). If you require information or a document in an alternate format, we will accommodate your request in a reasonable timeframe. You can contact us by phone or email:

• Phone: 519-621-2761, ext. 2318
• Email: Send us an email. Please use the words "Alternate Format" in the subject line.